Technical Assistance

We provide technical assistance and advice on the use and maintenance of corona and plasma treatment systems in Italy and abroad.

We work with sales agents worldwide who can provide technical support, direct service and an assorted stock of spare parts to ensure prompt action.

Despite the reliability of our products, we know that technical issues result in downtime that reduces plant productivity.

Therefore, we pay special attention and availability to troubleshooting technical problems.

Remote data monitoring and diagnostics

The new Evo Smart range of generators - available alongside with corona treatment systems - enables remote data monitoring and diagnostics. Evo Smart allows to:

  • upload production data to the FB cloud platform via the company network during processing
  • view the data monitoring dashboard in real time from any mobile device
  • view and print reports of processing quality control and graphs showing trends in output and key parameters

This important innovation allows us to increasingly optimize our technical service: our technicians monitor the parameters of a generator installed anywhere in the world, reducing the physical distance separating them from customers.

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F&B Cloud
F&B Cloud

All Evo Smart generators can be connected to the FB Cloud platform, which allows remote monitoring of system parameters to ensure the quality of Corona treatment.

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Sales network
Sales network

Ferrarini & Benelli has established close sales relationships in many countries in the world, to be able to be close to their customers.

 

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